Andrew (Howie) Howe

I build the post-sale operating model that turns new customers into long-term, compounding revenue.

Commercial and operations leader with 25 years across AdTech, MarTech and SaaS, operating at VP and C-suite level across commercial leadership, operations and delivery.

Specialises in the operating model that sits between winning a customer and retaining and growing them — the infrastructure of onboarding, customer success, expansion and cost management that determines whether a growing business becomes a profitable one.

Available for fractional CCO or COO engagements, consulting projects and diagnostic audits.

Post-Sale Operating Model — Designing and building the onboarding, customer success and expansion infrastructure that turns new customers into growing revenue.

Cost-to-Serve & NRR — Cost-to-serve analysis and reduction alongside NRR improvement and revenue operations design.

PE / VC Transformation — Leading business transformation programmes for PE and VC-backed businesses, and building net-new revenue capability from existing assets and teams.

Executive-level commercial and operations weight, without the full-time overhead — diagnostic audits, advisory retainers and embedded fractional engagements structured around what the business actually needs.

Having grown UK revenue from £5M to £19M at RTB House and taken a global Professional Services division from loss-making to profitable at Mapp Digital, I bring a track record of turning post-sale operations into a growth engine.

I don't believe in generic playbooks — I build the specific post-sale infrastructure your business needs to convert new customers into long-term, compounding revenue.